Frequently Asked Questions:
Q. I received an email saying that someone bought me a ShopRite eGift Card -- Is the real/Is this spam?
A. Please check the email address that the email came from. If it says eGiftcard@shoprite.com, it is from ShopRite. If you are unsure, please contact the person listed as the purchaser to see if they sent you a ShopRite eGift card.
Q. How do I use/ redeem a ShopRite eGift Card?
A. In the email you received from eGiftcard@shoprite.com, there will be a link that will take you to the eGift card redemption screen. You'll need to log on to your shoprite.com profile. Have your ShopRite Price Plus Card number on hand as the ShopRite eGift MUST be linked to it. If you have a PIN associated with your ShopRite Price Plus Card (from a refund put on the card) have that handy as well. If you have never set up a PIN, you'll need to set one up during the process of linking the eGift card to your Price Plus Card.
Q. How do I link gift cards to my Price Plus® club Card? Where do I go to add gift cards to my Price Plus® club Card?
A. To link gift cards to your Price Plus® club Card, visit shoprite.com or the ShopRite mobile app and select the "Gift Cards" tab on the main tool bar. Here you can select - View Gift Card Balance, Link Gift Cards or Manage your Gift Cards. Once you select one of these you will be prompted to log in to your shoprite.com account. You must have a shoprite.com account to complete the process.
After logging in, the site will bring you to the screens for viewing a gift card balance, linking the gift cards and seeing the history. Fill in the required fields to get the information you are looking for.
NOTE: You will also need to create a PIN or use the Price Plus® club Card PIN you created in store when a refund was loaded to your card. Gift Card history will be populated once you have linked cards on your Price Plus® club Card and transactions have taken place.
Q. I do NOT have a ShopRite Price Plus Club Card. How do I apply for one so that I can use my eGift Card?
A. If you think you might have a Price Plus Card from past visits to our ShopRite stores, but are unsure of the number, you can ask the courtesy desk to look you up or call 1800 ShopRite.
If you are sure you do NOT have a Price Plus Card, please log on to www.shoprite.com to establish a profile and request a ShopRite Price Plus Club Card. Use the "Enroll button" to enroll for a card. Use the "Register button" to establish your profile on the site.
If you are unsure, please visit the courtesy desk or call 1800 ShopRite. They can assist you and make sure you do not wind up with multiple cards.
Q. I do NOT WANT a ShopRite Price Plus Club Card. How do I redeem the ShopRite eGift Card?
A. A ShopRite eGift card MUST be linked to a ShopRite Price Plus Card to be used in our stores. If possible, please contact the sender of the gift to see if he/she can assist you.
Q. What is my PIN? How do I get my PIN?
A. A PIN is associated with your ShopRite Price Plus Card. You may have established a PIN previously if you've redeemed a refund that was linked to your card. If you have never set up a PIN, you'll need to set one up during the process of linking the eGift card to your Price Plus Card.
Q. How do I reset a PIN?
A. You'll need to log on to your shoprite.com profile to reset your PIN.
Q. What if I don't use the whole amount of the ShopRite eGift Card?
A. If the amount of the eGift card is greater than your order total, the unused portion will remain on your ShopRite Price Plus Card. If your order total is more than your eGift card, the entire eGift card will be used.
Q. Can I use just a portion of the amount of the ShopRite eGift Card?
A. If the balance of the eGift card is less than the total of your order, the entire eGift card will be applied as payment. If the balance of the eGift card is more than the total of your order, just the amount needed will be applied to your order as payment and the remaining balance will stay on your Price Plus card.
Q. How do I check the balance of my ShopRite eGift Card?
A. You can log on to your www.shoprite.com account, select Gift Cards on the main tool bar to check your balance.
Q. Can I print the eGift Card?
A. ShopRite eGift cards MUST be linked to a ShopRite Price Plus Club Card to be redeemed in our stores. You cannot print the eGift.
Q. Is a ShopRite eGift Card returnable?
A. Once you place your order, it cannot be canceled or returned. Credit Cards are charged at the time of purchase.
Q. What if I have several eGift Cards AND refunds on my ShopRite Price Plus Card? Can I choose what is used? Can I choose the order?
A. If you know you have several kinds of stored value on your Price Plus Club Card, let the cashier know BEFORE beginning the transaction so that he/she can watch for the prompts on the cash register. This will allow them to assist you in the checkout process.
Q. Can I use the ShopRite app to link my eGift Card to my Price Plus Club Card?
A. We are currently developing the functionality to link gift cards via the App.